Booking & Calendar

Yes. Bronzly requires a card on file at client signup with a $10 pre-authorization. Cancellation policies are configurable per studio — common defaults are $50 no-show fee and $20 late-cancel within 24 hours. Five dollars of each fee can be configured to split to the staff member who was scheduled. The auto-charge runs on the no-show flag set in the calendar.

Yes, on Pro and Studio plans. Memberships support rollover (unused sessions roll into the next 30-day period, max 60-day expiry), 3-month minimum then month-to-month, and require in-studio sign-off to cancel. Bronzly recommends displaying 3–4 public membership tiers while supporting up to 6+ on the backend for retention and seasonal campaigns.

Yes, on Pro and Studio plans. Features include clock-in/out, timesheets, commission rules editor (per-service, per-staff, tiered), and exportable payroll reports. Bronzly does not file payroll taxes — most studios export to Gusto, ADP, or QuickBooks Payroll for tax filing. Commission tracking ties directly to the booking ledger so revenue splits are automatic.

Yes — many Bronzly studios offer group party booking through a dedicated party booking page. Groups of 4+ commonly receive a per-person discount of 10–20%. Bridal parties, prom groups, and bachelorette events are the most common. Each guest receives their own confirmation, prep instructions, and rinse reminder via SMS. The host pays at booking and guests can split the bill if the studio enables it.

Clients tap their appointment in the app and select Cancel or Reschedule, or use the link in their SMS/email confirmation. Cancellation rules — including any late-cancel or no-show fees — are set per studio and shown at booking and in the confirmation. Clients can also contact the studio directly through the app.