For Clients

Go to your studio's Bronzly booking link — usually bronzly.app/book?slug=[studio-name] or a custom domain the studio shares. Pick a service (typically classic, rapid, or competition), choose a time, save a card on file (a $10 pre-authorization is held, not charged), and confirm. You'll get an SMS and email confirmation immediately, plus prep instructions 24 hours before your appointment.

Yes. Cancellations more than 24 hours before your appointment are free. Within 24 hours, most studios charge a $20 late-cancel fee per their policy. No-shows are typically charged a $50 fee. Exact amounts are set by each studio — they appear on the booking confirmation and at checkout. Cancel from the SMS confirmation link or by calling the studio directly.

After your appointment, Bronzly automatically sends an SMS asking for feedback. One tap takes you to the studio's review page (Google Business Profile or Yelp depending on the studio's setup). If your experience was negative, the prompt routes to private feedback first so the studio can respond directly before a public review is requested.

No. Bronzly is software that studios use — it does not certify, license, or verify individual studios. Each business operates as an independent tenant. Before booking, look for Google reviews, certifications (NAHA, Sjolie, Norvell, Aviva, etc.), clear cancellation policies, and recent before/after photos. Bronzly studios with strong public profiles typically have all of these.

24 hours before: shave or wax. 12 hours before: exfoliate (no scrub or oil left on skin). Day-of: skip moisturizer, deodorant, makeup, and lotion — all create barriers that cause uneven tan. Wear loose dark clothing and flip-flops to your appointment. Your studio will send a full prep checklist via SMS through Bronzly 24 hours before.

Bronzly automatically sends you an SMS at the exact rinse window for the solution your artist used — typically 2 hours for rapid, 8 hours for classic, or overnight for competition. Rinse with lukewarm water only, no soap, no scrubbing. The bronzer will wash off (this is normal); the actual tan keeps developing for another 12–24 hours.

Most professional spray tans last 7–10 days with proper aftercare: daily moisturizer, no exfoliation, short lukewarm showers, no chlorine, no hot tubs, no long baths. Rapid tans typically fade slightly faster (7 days) than classic (8–10 days). Competition tans hold longer with the right oil-based prep but are designed for stage, not week-long wear.

Pricing is set by each studio, not by Bronzly. National averages for 2026: $40–$55 in midwest and southern metros (Phoenix, San Antonio, Memphis), $55–$75 in major cities (Los Angeles, Chicago, Atlanta), and $75–$100+ in premium markets (New York, San Francisco, Boston). Competition tans typically run $80–$150. Add-ons like rapid solution or contour usually add $10–$25.

Most dermatologists consider topical DHA application low-risk during pregnancy because absorption through intact skin is minimal. However, the FDA advises that DHA should not be inhaled, ingested, or applied to mucous membranes — so most studios require pregnant clients to wear nose plugs and lip balm and to keep eyes/mouth closed during application. Bronzly's intake form flags pregnancy so the artist adjusts technique accordingly.

Bronzly's intake form asks about contraindications including eczema, psoriasis, recent sunburn, hormonal acne, and recent waxing or laser. The artist sees these flags before your appointment and can adjust solution, technique, or recommend rescheduling. Active flares typically take spray tan unevenly and can worsen with the alcohol content in some solutions — your artist will advise based on your specific condition.

Wait at least 24 hours after waxing and 48 hours after laser hair removal before a spray tan. Both procedures open follicles and exfoliate, which causes dark dotting around hair follicles if you tan too soon. Bronzly's intake form asks about recent hair removal so the artist can confirm the wait time before applying solution.

No. DHA-based spray tan provides essentially zero UV protection. The bronze color comes from a chemical reaction with the outer skin layer, not from melanin production. You still need broad-spectrum SPF 30+ outdoors. The American Academy of Dermatology recommends spray tan as a safer alternative to UV tanning beds, which are classified as a Group 1 carcinogen by the WHO.

Each studio sets their own late and no-show rules, including any fees. These are shown when you book and again in your confirmation. Contact the studio directly through the app if you're running late.